A legal disclaimer

Effective Date: June 2, 2026  

 

At KneelEasy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://kneeleasy.ca), make a purchase, sign up for our newsletter, or otherwise interact with us.

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1. Information We Collect  
We may collect the following types of personal information:  
- *Contact and Account Information*: Name, email address, mailing/shipping address, and phone number (when you place an order or sign up for our newsletter).  
- *Payment Information*: Credit/debit card details or other payment information (processed securely by our third-party payment providers).  
- *Shopping and Order Details*: Items purchased, order history, and shipping preferences.  
- *Technical and Usage Data*: IP address, browser type, device information, pages visited, and cookies (see Cookies section below).

 

2. How We Use Your Information  
We use your personal information to:  
- Process and fulfill your orders, including shipping and payment.  
- Send you order confirmations, updates, and receipts.  
- Send newsletters, promotions, and product updates (only if you have subscribed).  
- Improve our website, products, and customer experience.  
- Respond to your inquiries and provide customer support.  
- Comply with legal obligations.

 

3. Cookies and Tracking Technologies 
We (and our service providers) use cookies and similar technologies to:  
- Remember your preferences and shopping cart.  
- Analyze website traffic and improve performance.  
- Deliver personalized content and advertising.  

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality.

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4. Sharing Your Information 
We may share your personal information with:  
- *Service Providers*: Wix (our website platform), payment processors (e.g., Stripe, PayPal — whichever you choose), shipping carriers, and email marketing services (for newsletters).  
- *Legal Requirements*: When required by law or to protect our rights.  

We do not sell your personal information to third parties.

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5. Security

 We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

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6. Your Rights  
Under PIPEDA, you have the right to:  
- Access the personal information we hold about you.  
- Correct any inaccurate information.  
- Withdraw your consent at any time (subject to legal or contractual restrictions).  
- Request deletion of your information (where possible).  

To exercise these rights, please contact us using the details below.

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7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with a new effective date.

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8. Contact Us 
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

 

Email:* [info@kneeleasy.com] 
Business Name: KneelEasy  
Location: Guelph, Ontario, Canada